Business Profile -
Distinguished downtown businesses

Carmody Agency earns Customer Friendly Business award

Jason Gabak
Special to The Citizen
As published in the Citizen Newspaper

There is a unique quality that downtown businesses are able to offer that distinguishes them from the larger chain stores and businesses. It is a sense of service and that employees know the people they are working with and can see them and speak with them and that to a large extent they are more than just customers, they are people who matter to these businesses.

It is this quality that the Downtown Auburn Business Improvement District strives to celebrate with its Customer Friendly Business of the quarter recognition.

Daniel Schuster, director of BID said that this is a recognition that was created with a twofold intention. "We wanted to do something to encourage our businesses to be as customer friendly as possible," Schuster said. "That is one of the things that differentiate downtown businesses whether they are retail or service businesses. They are smaller and locally owned and they can focus more on the needs of the customers ."

The award is based entirely on consumer feedback received by BID.